Here, we hope to answer any questions that you may have about our policies, products or our website. If the question you have is not on this page, feel free to contact us. We would love to hear from you!
1. What is your website Privacy Policy
That information can be found on our Privacy Policy page.
2. Is my information secure?
You can rest assured, knowing that your information is safe with us. We use a technology called Secure Layer Socket (SSL) to protect your information. This process encrypts your information before it is transfered over the internet so that it is completely safe. Our shopping cart system is certified through Verisign for your safety.
3. How can I find a particular product that I am looking for?
There are actually a couple of methods. The first is to use the product category list on the right hand side of the screen. Here you will find the products grouped into a variety of categories. Products may be listed in several categories to help you find them easier. You can also use our search feature to quickly find what you are looking for. You can use the form on the left hand side of the screen or follow the link at the top of the page.
4. What forms of payment do you accept?
For your convenience, we accept Visa, Mastercard, Discover, and Paypal.
5. What are your shipping charges and how long does it take to receive a shipment?
More information can be found on our Shipping Information page, but you can ususally expect your package in about 7-10 business days, depending on how fast UPS can get it to your location.
6. I live outside of the continental US. Can I still order your products?
At this time, we don't ship outside of the continental US. Hopefully that will change in the near future. Check back often for updates, or sign up for our newsletter and we will announce when we've expanded our shipping.
7. What is your return policy?
For full details, check out our Guarantee page. We sell only high-quality, top-of-the-line products and are sure you will be 100% satisfied with your purchase. If not, simply return it within 30 days for a full refund.
8. I've heard about a lot of vitamins that have unhealthy fillers. What about your products?
Our products are formulated with only the finest nutritional ingredients. There are no unnecessary sugars, starch, salts, artificial colorings, flavorings or preservatives added. Our products are formulated and produced to the highest industry standards. Every product is laboratory-tested to assure you are getting optimum quality, potency and purity in every bottle.
9. How do I know what nutritional supplements are right for me?
The internet is full of information on vitamins and other nutritional supplements. In fact, we are putting together information for you in our own convenient supplement guide. However, this information is provided for your general knowledge only and should not be taken as medical advice. To find out what is right for you, you should seek professional medical advice from a qualified physician. See our disclaimer for more information.
10. What if I have a question about my order or products that you carry?
No problem! Just e-mail us any time. We will usually respond in less than 24 hours and we would be happy to help in any way we can!
